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FREE SHIPPING AUSTRALIA WIDE   |   10% OFF FIRST ORDER WITH CODE: FIRST10

Shipping & Returns

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Don't be sad! We try to ship orders within 1-2 days. We know it is exciting to get that gift as quickly as possible.

 

SHIPPING DESTINATIONS

Currently we only ship to Australia (using Australia Post).

For international shipping enquiries, please mail us at info@ruffbuddy.com.au and we will try our best to accomodate.

 

SHIPPING FEES & TIMES

Regular post: FREE, delivery within 3-5 business days after shipment

Express post: $11.95, delivery within 1-2 business after shipment

 

SHIPPING NOTICES (COVID-19)

Please note that delivery and shipping times quoted above are estimates, and delays may occur which are beyond our control.

Delivery delays are expected currently due to COVID-19 restrictions.

 

RETURNS

If you are not satisfied with your purchase, for any reason, you can return it to us within 20 days for a refund. 

 

RETURN CONDITIONS

Proof of purchase is required. Items(s) must be in original and resellable condition. Return postage costs are paid by the sender. Return must be within 20 days of purchase.

 

RETURN PROCESS

Please email us at info@ruffbuddy.com.au with proof of purchase to request a return. We will review the request, and if accepted will provide return address details for you to send us the item(s).